Mt. Carmel Public Utility Co. | Business

New Applicant

If you have never been a gas customer with Mt. Carmel Public Utility Co., we will ask you to come to the office at 316 N. Market Street to complete an application for service. Non-residential customers will be asked to provide information about the business entity, including officers, owners, and authorized signers. We may ask you to provide us with documentation for your business and a tax identification number to establish your account.

Privacy
The privacy of your account information is important to us and we will carefully protect it. Information will only be given to persons who have signed the application for service, or someone designated by you as authorized to transact business or receive information.

Deposits
Non-residential applicants for gas service are required to make a deposit for connection of service. The deposit amount will be 1/3 of your estimated annual usage (or 1/6 of your estimated annual usage if you qualify as a small business under the definition found in IL Admin Code Part 280.40).

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Terms and Conditions of Service

Former or Existing Non-Residential Gas Customer

If you are an existing gas service customer or have been a gas customer in the past with a good payment history, you may not need to visit our office to establish service. You may call (618) 262-5151 or Toll Free 1-877-262-7036 to verify that we have the information we need to reinstate you or to add an additional gas service.

If any of the following conditions occur, we may ask you to come in to the office to establish or add gas service:

If your business information has changed.
When you ceased being a gas customer your account balance was not paid timely and in full.
It has been two years since you were last a gas customer.

Deposits
The Company may require an applicant for gas service to make a deposit with the Company.

The requirement of a deposit and the amount needed to connect service are determined in compliance with IL Admin Code Part 280 and are generally equal to two times the average monthly gas bill at the location to be connected.

Deposits earn interest while they are held by the utility company. The interest rate is established annually by the Illinois Commerce Commission. Interest will be credited to your account at the deposit anniversary date.

Deposits are refunded in full when the account has a satisfactory payment history during any 12-month period or when service is disconnect.

New Construction

As you plan the design and construction of your new facility, there are many decisions to make. Among them are decisions about the type of furnace and other appliances you will install, as well as the utilities you will need for your business processes. Our Electric Gas Service Departments can help you estimate the cost (if any) of running natural gas lines and the size of flow lines and meter installations you require. Call us at (618) 262-5151 or Toll Free 1-877-262-7036 and we will set up a time to meet with you and provide you with assistance.